In order for an item to be returned:
- Be sure to be extra careful when trying on the clothes! All returns must be in their original form; the item must be unworn, unwashed, and have Shop Charlie Grace tags still attached
- If items appear worn, has makeup or other stains, and/or smells of smoke or perfume, your return will not be accepted and will be returned to you at your own personal expense
- Please contact us at firstname.lastname@example.org with any questions or concerns; we are here to help!
Do we offer return labels?
- We do not offer return labels but hope to as we continue to grow in the future!Can I make a return past the 7 day period for store credit?
- Unfortunately we cannot accept clothing past the 7 return policy for store credit nor exchange.Where do I send my return or exchange to?
- Email us at email@example.com and we will let you know where to send back your merchandise!